How can we harness the power of our language to become a high-performer? Ben Franklin used the technique in this quote to not come across as too opinionated.
“”I made it a rule,” said Franklin, “to forbear all direct contradictions to the sentiment of others, and all postive assertion of my own. I even forbade the use of every word or expression in the language that imported a fix’d opinion, such as ‘certainly,’ ‘undoubtedly,’ etc., and I adopted, instead of them, ‘I conceive,’ ‘I apprehend,’ or ‘I imagine’ a thing to be so or so, or ‘it so appears to me at present.”” -Dale Carnegie (pg.122)
My rating: 5 of 5 stars
Must read for any new leader. This book will humble somebody who thinks they know what they’re doing.